Status
We run this platform to a 99.9% uptime target, measured monthly across the API, the app and outbound sending. That is an operational target, not a contractual guarantee: the Terms say we do not promise uninterrupted service, and this page does not say otherwise.
What the target covers
- The API and the application, excluding maintenance we announce in advance.
- Outbound sending as far as the carrier boundary. What a carrier does with a message after we hand it over is reported on this page as an incident when we can see it, and it is not something we can commit to.
- Not counted: an outage confined to a single tenant's own integration credentials, which shows in that workspace rather than here.
Incident history
No incidents recorded. This log started when the platform did, and every incident from that point forward appears here with the time it began, what it affected, and when it was resolved - including the ones nobody outside noticed.
How to reach us during one
This page is updated first, because it is the one place that does not depend on the thing that is down. Contact lists the routes that stay open.